Computer Help Where and How to Get It Well there's no denying it - No matter how new or how well maintained our computers are, we all encounter computer problems sooner or later. The good news is that we don't have to face them alone. There are a ton of resources available to walk us through computer issues but it may take a little knowledge in knowing how to access them. Today's hackers aren't the pimply-faced teen rebels that you might be thinking of. Instead, this generation of hackers are grown individuals who are more than likely earning a living by stealing the identities of innocent, law abiding individuals and then selling those identities to others who want to slip by the system. Before we get into the individual settings, it's important that you understand that each set of configurations you make is specific to the users that sit down in front of a computer. Changes made to a system by one person will differ from the changes made by another. Enabled by a username and password, individual desktop settings (icons, background picture, and other settings) are available after logging onto Windows. Real Player and QuickTime are the first programs we think of when we think about multimedia. But Windows Media Player, also free and pre-installed, does a fine job at transmitting Internet-bound sound and video. With this application, you can easily listen to .wav files, .midi files, and even tune into a little Internet radio if you like. What Grandma doesn't realize however is that a used computer is an excellent training tool that she can use to prepare herself for something "better" in the future. We always say, "'Tis better to screw up something on an old, used machine than to screw up everything on a brand new one! The only way to get an MS-DOS computer to do something was to type a command at this prompt and if you can imagine, it was a rather cumbersome way to use a computer. As an example, to load up Microsoft's simple editing program, you had to type the name of the drive that the program was on, the directory that the program was in, and then the name of the program.